If your statement states to make checks payable to Cardionet, LLC

Cardionet, LLC
PO BOX 508
Malvern, PA 19355

You can pay online by logging onto https://cardionet.mybalanceonline.com/
Create a One-Time Payment or Secure Online Account.
Call to make payment: 877-837-6027 M-Th 8AM-6PM, Fri 8AM-5PM, Sat 9AM-2PM Eastern Standard Time.

If your statement is payable to GENEVA HEALTHCARE INC.

You can follow the patient payment link below where you can pay with the Papaya App.
For technical support please call 1-619-376-1925.
You can pay online by logging onto https://ppaya.com/pay/payment.php?p=mAD9as9nyM/

A leader in remote patient monitoring, BioTel Care® (formerly Telcare) developed the first FDA-cleared cellular-connected blood glucose meter.

Our patient-oriented and easy-to-use technology improves lives and connects the continuum of care with one goal: to make population health management a routine, not an obstacle. A leader in remote diabetes management, our reach now extends beyond diabetes to include other chronic conditions. We aim to lead in the advancement of population health monitoring by providing unmatched products and services.

The freedom of cellular connectivity

Integration Icon

Integrated Care
The first cellular-enabled diabetes management solution that connects people with diabetes and their care team

Insights Icon

Actionable Insights
Easy monitoring, reporting and info sharing – beyond the office – to help patients stay on track and engaged in their well-being

Security Icon

Data Security
Highly secure, HIPAA-compliant data sharing and advanced analytics for healthcare professionals and caregivers


The BioTel Care® (Telcare) blood glucose monitor is the first cellular-enabled solution that connects everyone in the circle of care: healthcare professionals, clinical services, educational resources, and a support network of family and friends. We send messages and reminders along with personalized education, and we keep the care team in the loop with timely updates. The goal is simple: to make managing diabetes a routine, not an obstacle.

Telcare Device RegistrationTelserve Portal


Office visits for patients with chronic conditions are often focused on review of patient logs with little time for meaningful dialogue. Through simple integration with your practice management workflow, BioTel Care® makes it easy to monitor your patient populations. Time-stamped readings allow you to monitor patients beyond the office. With timely insights and two-way messaging, office visits can focus on important opportunities for proactive care.

How It Works

We aren’t Wi-Fi dependent and there’s no need for users to have a cell phone, app, USB cords or additional hardware. Patients don’t have to enter data. BioTel Care® does it automatically anywhere there is cellular connectivity. There are no data transmission charges.

Immediately after taking a blood glucose reading, patients receive a personalized message on the meter to support their health and reinforce their health professional’s advice. In response to specific levels of blood glucose readings, triggered messages can be automatically generated. The information your meter provides enables your health professional to connect with you through the device, cell phone, or email. For people with diabetes, at the touch of a finger, there are multiple educational tools all designed to support patient health.

Through the BioTel Care® Blood Glucose Monitoring System, current blood glucose data is available immediately for the patient and their care team. All data is secure and compliant with HIPAA privacy and security regulations.

How it works

Contact BioTel Care

Customer Support

24 hours a day, 7 days a week

Sales Inquiries

BioTel Care®
150 Baker Avenue Extension, Suite 300
Concord, MA 01742

Corporate Headquarters

BioTelemetry, Inc.
1000 Cedar Hollow Road, Suite 102
Malvern, PA 19355