If your statement states to make checks payable to Cardionet, LLC

Cardionet, LLC
PO BOX 508
Malvern, PA 19355

You can pay online by logging onto https://cardionet.mybalanceonline.com/
Create a One-Time Payment or Secure Online Account.
Call to make payment: 877-837-6027 M-Th 8AM-6PM, Fri 8AM-5PM, Sat 9AM-2PM Eastern Standard Time.

If your statement is payable to GENEVA HEALTHCARE INC.

You can follow the patient payment link below where you can pay with the Papaya App.
For technical support please call 1-619-376-1925.
You can pay online by logging onto https://ppaya.com/pay/payment.php?p=mAD9as9nyM/

Connected Care Management

Using cellular technology, near real-time data, and automatic supply refills*, BioTel Care® delivers the right intervention at the right time while reducing waste and removing barriers for our members.

*based on actual supply usage.


Biotelemetry, Inc. Acquires Remote Patient Monitoring Platform from Centene Subsidiary Expands Relationship to Serve Centene Members VIEW PRESS RELEASE LEARN MORE

A leader in remote patient monitoring

BioTel Care® (formerly Telcare) developed the first FDA-cleared cellular-enabled blood glucose meter.

Our user-oriented and easy-to-use technology improves lives and connects the continuum of care with one goal: to make population health management a routine, not an obstacle. A leader in remote diabetes management, our reach now extends beyond diabetes to include other chronic conditions such as hypertension and congestive heart failure (CHF). We aim to lead in the advancement of population health monitoring by providing unmatched products and services.


Cellular-Enabled Solutions
for Chronic Condition Management

A Connection You Can Count On

BioTel Care connects the last mile between patient and caregiver using wireless, cellular M2M technology. Our first product, the Telcare Blood Glucose Monitoring System, received FDA clearance in 2011 and was the world’s first FDA-cleared cellular glucose meter. Our connected BGM is now on its 3rd generation and is complemented by our advanced online patient and provider portal.

The complete BioTel Care Blood Glucose Monitoring System includes the cellular-enabled glucose meter, an FDA-cleared cloud platform that captures every reading and relays clinical feedback and coaching to the patient, and BioTel Care’s smartphone app* that mirrors device and portal data to the patient’s smartphone as well as those of authorized relatives and friends.

BioTel Care’s connected BGM has been reviewed by numerous industry-leading news sources and health associations and has received several awards as a premier health monitoring solution1. To better serve our growing patient population and our healthcare partners, BioTel Care has added a cellular-enabled blood pressure monitor and weight scale to its portfolio, offering the same instant feedback as our flagship product in addition to connectivity to the online patient and provider portal. Our goal is to improve the management of chronic conditions while reducing the cost of care.

*from supported data sources and log types.

The freedom of cellular connectivity

BioTel Care’s cellular-enabled products enable device data to be automatically uploaded to our secure online platform anywhere there is cellular connectivity. This means no need for users to have a cell phone, use an app, connect devices with cords to upload data or use additional hardware.

BTC Boy Swimming

Sophisticated technology with
a personalized approach

BioTel Care’s advanced analytics platform makes it easy to see emerging clinical risk, enabling timely support for members while helping to reduce the cost of care. Members no longer need to manually record data logs, and providers have immediate, real-time insight to live data and trends.

BTC MyTelcare

Data security you can rely on

Through BioTel Care’s cellular device suite, health data is available online for the patient and the entire circle of care, including the healthcare provider (authorized or enabled by the user). Our online portal is secure and compliant with HIPAA privacy and security regulations to ensure data safety. Data is encrypted at all times and is delivered in near real-time so members, providers, and care teams can have access to powerful information when it’s needed most.

BTC Connected Health Graphics Photo


To better serve our clients and members, we partner with leading healthcare and wellness providers. Our partnerships help extend our reach to more individuals living with chronic conditions and to better support the best health outcomes.


Connecting care to improve
population health




Contact BioTel Care

Customer Support

Phone: 877.777.4710
Phone: 978.610.4688 (Int’l)
Fax: 978.832.1070
Email Us

Sales Inquiries

BioTel Care
1000 Cedar Hollow Road, Suite 102
Malvern, PA 19355
Phone: 855.445.6605
Email Us

Corporate Headquarters

BioTelemetry, Inc.
1000 Cedar Hollow Road, Suite 102
Malvern, PA 19355
Phone: 888.312.BEAT (2328)




Connect With Us

Thank you for your interest in BioTel Care! Please contact us to discuss custom solutions for your organization’s unique needs.

1.855.445.6605     |     Email Us

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