Philips Virtual Care Management

We offer highly configurable solutions and services, that are designed to support your program's goals

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Philips Virtual Care Management - deeply connect

Deeply Connect

patients and members to care from virtually anywhere.

Our standardized, condition-specific protocols combined with a wide range of user-friendly devices keep patients and members deeply connected to care.

Our current standardized protocols span leading conditions, supporting post-acute, chronic and gestational programs

Today, we offer user-friendly, pre-configured connected devices

Philips Virtual Care Management

Unlock the power of human-centered care, virtually anywhere
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healthier behaviors that last.

Our engagement resources are crucial in supporting enrollment and ensuring program success. Optional professional monitoring and personalized health coaching are also available.

Our team of licensed clinical professionals monitor and provide you with the support you need

Health coaches*
  • Registered Nurses, Registered Dietitians, Certified Diabetes Care and Education Specialists
  • Licensed in all 50 states
  • Spanish-speaking coaches
Care advisors*
  • Professional monitoring
  • Administrative support for our coaches

*Professional monitoring and personalized health coaching are currently available for those participating in our post-acute and chronic programs for Diabetes, Hypertension and Heart Failure.

Proactively manage

the health of patients, members and populations.

Our secure, interoperable platform is designed to protect your data, ensuring privacy so your teams can confidently access the actionable insights that help patients, members and populations.

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Designed to protect your data and security

Philips enables a secure offering that further fortifies controls to better withstand cyberattacks

Privacy and security

Compliant with HIPAA data privacy laws
Penetration testing, security scanning and testing
Audited for regulatory compliance by independent, accredited third parties
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Data communication

Data at rest in the cloud is encrypted using AES-256 encryption
All communication uses protocol TLS v1.2
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Network and cloud

API Gateway Architecture to prevent internal services from being publicly exposed
All communication to and within cloud services is encrypted with HTTPS
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HTTPS request requires web token issued against an identity management service with short lifetime validity
24x7 monitoring of application suite and data store by Ops Team and AWS GuardDuty
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Flexibly shape and scale

with a leading strategic collaborator

Our expert-led team brings deep industry knowledge and clinical expertise to help you optimize efficiencies as you grow.

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Our team helps you build the right virtual care management solution

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We help support you, your members and patients at every step

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Connected Blood Glucose Meter

With a resupply algorithm based on test strip usage.

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Connected Blood Pressure Monitor

With automatic monitoring for irregular heartbeats.

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Connected Weight Scale

With an automatic shut-off feature to preserve battery life

Berry Pulse Oximeter

Connected Pulse Oximeter

With out-of-range measurement alarms.

References: *We validate appropriate patients and members who may benefit from this program as authorized in collaboration with customers. †If you choose an “opt-in” program, we encourage your members to email or call us to formally enroll in the Philips Virtual Care Management program. If you select an “opt-out” program, members are automatically enrolled. If they do not want to participate, they need to contact us to opt out of the program. You may choose to do step 2 on your own or collaborate with our team. ‡Professional monitoring and personalized health coaching are optional and not available for our gestational, COPD and CKD programs.