Philips Virtual Care Management
We offer highly configurable solutions and services, that are designed to support your program's goals
Deeply Connect
patients and members to care from virtually anywhere.
Our standardized, condition-specific protocols combined with a wide range of user-friendly devices keep patients and members deeply connected to care.
Our current standardized protocols span leading conditions, supporting post-acute, chronic and gestational programs
Today, we offer user-friendly, pre-configured connected devices
Philips Virtual Care Management
Unlock the power of human-centered care, virtually anywhere
Empower
healthier behaviors that last.
Our provider, patient and member engagement tools - like the My Virtual Care app and online portals - may help motivate patients and members to adhere to our programs.
- Registered Nurses, Registered Dietitians, Certified Diabetes Care and Education Specialists
- Licensed in all 50 states
- Spanish-speaking coaches
- Professional monitoring
- Administrative support for our coaches
*Professional monitoring and personalized health coaching are currently available for those participating in our post-acute and chronic programs for Diabetes, Hypertension and Heart Failure.
Proactively manage
the health of patients, members and populations.
Our secure, interoperable platform is designed to protect your data, ensuring privacy so your teams can confidently access the actionable insights that help patients, members and populations.
Designed to protect your data and security
Philips enables a secure offering that further fortifies controls to better withstand cyberattacks and complies with global privacy regulations
Privacy and security
HIPAA compliant
Adhere to the latest security standards
Rigorous testing and auditing process
Data communication
Data encrypted with AES-256
Protocol TLS v1.2 is used for all communication
Inbound communication to the app uses HTTPS
Network and cloud
Microservices are deployed in a Virtual Private Cloud within HealthSuite
API Gateway Architecture prevents public exposure
Application
HealthSuite Data Platform (HSDP) IAM authentication
HTTPS request requires web token
24x7 monitoring of application suite and data store
Flexibly shape and scale
with a leading strategic collaborator
Our expert-led team brings deep industry knowledge and clinical expertise to help you optimize efficiencies as you grow.
Our team helps you build the right virtual care management solution
We help support you, your members and patients at every step
References: *We validate appropriate patients and members who may benefit from this program as authorized in collaboration with customers. †If you choose an “opt-in” program, we encourage your members to email or call us to formally enroll in the Philips Virtual Care Management program. If you select an “opt-out” program, members are automatically enrolled. If they do not want to participate, they need to contact us to opt out of the program. You may choose to do step 2 on your own or collaborate with our team. ‡Professional monitoring and personalized health coaching are optional and not available for our gestational, COPD and CKD programs.